Network Performance

When the market is being
pulled apart, we keep your
network grounded in reality
and designed for success.

With customer expectations and sales choices proliferating, the dealership and its retail model are inside an ever-changing vortex. Urban Science ensures you have the strategy and actions needed for success, no matter how challenging the market forces.

Manage your network successfully day to day, year to year, and decade to decade.

We pioneered the scientific approach to the construction of an optimal dealer network. Now more than ever, we use this discipline to help our clients design their own.

Optimal Foundation

Use science to simulate, define, and refine network design to directly address changing market dynamics.

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Network Actions

A centralized network hub empowers proactive management and efficient decision-making.

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Monitor Impact

Keep track of competitor actions to incorporate into future network strategy.

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Learn how to optimize your network.

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NETWORKPLANNING™

Put yourself where the customers are. Even if
they’re virtual.

The world of automotive retail is evolving, and today’s consumers want to buy on their time and on their terms. Whether planning a traditional network or a customized design, our proven methods are flexible to meet current and future network needs, ensuring high customer satisfaction and loyalty.

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NETWORKDYNAMICS™

Maximize productivity. All day. Every day.

Designed to supercharge productivity in task management, delivery, and communications, we help our clients turn recommendations into action, using our highly flexible process workflow tools. The result is faster network adaptability and customized plans to accommodate specific requirements.

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MARKETVIEW™

Clearly see who is selling what, where, and how much.

Watching the market has never been this detailed. You can track the impact of your network actions; view sales, market share, and changes by segment, model, or geography vs. benchmarks, and identify areas of opportunity to improve performance.

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The sun never sets on the networks
we optimize.

From high-volume brands to niche vehicles, Urban Science is trusted to uncover dealers’ most certain opportunities for success.

What our clients are saying.

“Urban Science has powerful data analysis tools and an on-site team that demonstrates expertise in our business while providing great insights and responsiveness to requests, questions, etc.”

OEM Network Lead, North America

“Our Urban Science team has become our go-to people for advice in so many different situations. The executive team relies on their opinion and advice almost daily. We regularly seek advice from the entire onsite team regarding finding the best solutions for the situation at hand.”

OEM Network Planning Leader, North America

“Urban Science’s products, knowledge, professionalism, and client support are by far THE BEST in the Industry!”

OEM Network Lead, North America

“The Urban Science team is professional, responsive, and complete all requests with excellence. They go above and beyond what is asked of them.”

OEM Network Leader, North America

“Urban Science simplifies complex solutions to help us focus on the most important factors.”

OEM Network Leader, North America

Latest insights

August 26th,  2021 Article

Vehicle Sales and Profitability: What OEMs Need to Do to Make the Numbers Work

Disruptive forces of urbanisation, digitilisation, sustainability and omni-channel retail sales points were already beginning to seriously impact the automotive landscape pre-pandemic […]

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May 11th, 2021 Article

Agency model poses challenges – and opportunities – for dealers.

Much has already been written about the possible move from franchise to agency in automotive. With relatively few case studies to draw data from, educated speculation abounds.

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May 4th, 2021 Article

Getting Ready for the Second Wave of Electrification

The second wave of electrification is gaining momentum from both the public and private sectors.

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July 22nd, 2020 Article

Creating a healthy network in a pandemic age

Network Planning with Simon Bradley, Global Practice Director – Network, Urban Science

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May 7th, 2020 Article

Beyond the Crisis: Executing Tomorrow’s Strategy Starts Today

COVID-19 Strategies with Simon Bradley, Global Practice Director – Network, Urban Science The COVID-19 pandemic has rocked the world – literally. Read about the automotive industry, both today and moving […]

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March 30th, 2020 Article

The Achilles Heel of “I Know”

The importance of paying attention to what the data is telling you.

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March 4th, 2020 Infographic

Urban Science Harris Poll

Dealer and consumer insights from the Urban Science Harris Poll Survey

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November 11th, 2019 Infographic

Social Science Meets Urban Science

Dealer and consumer insights from the Urban Science Harris Poll Survey

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August 14th, 2018 Article

The Potential and Pitfalls of Automotive Subscription Services

Automotive Subscription Services offer consumers a new way to use a vehicle and programs are being piloted across the globe.

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July 9th, 2018 Article

The art of applying alternative retail formats

There is an art in applying Alternative Retail Formats, and it’s best revealed through science.

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Let us help you cut through the chaos

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

INSIGHT LAB

FEATURED

Why Focusing on Aftersales Makes Sense Right Now.

With current new-vehicle inventories at record low levels, making the most out of your fixed ops is essential – now more than ever.

Outstanding Recalls: Your Opportunity to Turn a Negative into a Positive for Your Customers.

Reaching out demonstrates concern in three critical ways. Let’s face it: customers consider recalls a hassle. Yet when recalls concern safety-related items, inconvenience needs to take a back seat.

Urban Science awards 25 microgrants to nonprofits and charities selected by global team members

At Urban Science, we understand – and deeply appreciate – the contributions nonprofits and charitable organizations make in the communities where our 900+ team members live and do business. From […]