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SOLUTIONS
MANUFACTURER
NETWORKPERFORMANCEProactive network management to connect today’s consumers with automotive more efficiently.
SALESPERFORMANCEUncover what really impacts daily performance to grow market share.
AFTERSALESPERFORMANCEBring customers back to increase service retention and build long-term loyalty.
MARKETINGPERFORMANCEScientific precision to make every marketing dollar work harder.
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INSIGHT LAB
TOPICS
FEATURED
Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time dataUrban Scientist receives prestigious award for 1,000 hours of rescue work with The Red CrossUrban Science® today announced the launch of its ServiceView™ Service-to-Sales Analysis, which taps the power of the company’s near-real time industry sales data to empower automotive original equipment manufacturers (OEMs) to better understand the importance of where service-loyal customers purchase their next vehicles…
Competition for Sales Is Back — But Is Your Sales Staff Ready to Sell Again?On Feb. 9, 2023, Lisa Walden, senior implementation engineer, was awarded the highest level of the Rescue Service Medal of Honor by Kai Klose, Hessian Minister for Social Affairs, Wiesbaden, Germany, for serving 1,000 hours of voluntary paramedic work with The Red Cross.
Empower your team with daily defection-based training. U.S. new-vehicle inventory levels rose sharply in December and crested to 1.8 million for the first time since May 2021…
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Turn customer loyalty
from a random occurrence
to a repeating pattern.
Parts and Service departments are the primary profit generators for a dealership and are also a major driver of customer loyalty – leading to additional vehicle sales and higher dealer performance levels. It’s essential to arm your dealers to seize the opportunity and be a major driver of service retention and long-term loyalty.
SERVICEVIEW™
The fastest, most accurate way to diagnose your service opportunities.
In the fast-paced world of a Service department, time truly is money. As the premier scientific aftersales solution, ServiceView delivers streamlined access to the most important data to ensure impactful efficiency, competitiveness, and opportunistic decision-making.
EXPLORE
FINANCIALVIEW™
Measure the money you’re making or missing.
Understand the contribution the Service and Parts departments make to the success of the aftersales network as a whole. FinancialView tracks the impact of your service performance to more deeply monitor factors like service absorption and your true cost of labor.
EXPLORE
What our clients are saying.
Latest insights
Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time data
Urban Science® today announced the launch of its ServiceView™ Service-to-Sales Analysis, which taps the power of the company’s near-real time industry sales data to empower automotive original equipment manufacturers (OEMs) to better understand the importance of where service-loyal customers purchase their next vehicles…
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