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SOLUTIONS
MANUFACTURER
NETWORKPERFORMANCEProactive network management to connect today’s consumers with automotive more efficiently.
SALESPERFORMANCEUncover what really impacts daily performance to grow market share.
AFTERSALESPERFORMANCEBring customers back to increase service retention and build long-term loyalty.
MARKETINGPERFORMANCEScientific precision to make every marketing dollar work harder.
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INSIGHT LAB
TOPICS
FEATURED
Why Focusing on Aftersales Makes Sense Right Now.Outstanding Recalls: Your Opportunity to Turn a Negative into a Positive for Your Customers.With current new-vehicle inventories at record low levels, making the most out of your fixed ops is essential – now more than ever.
Urban Science awards 25 microgrants to nonprofits and charities selected by global team membersReaching out demonstrates concern in three critical ways. Let’s face it: customers consider recalls a hassle. Yet when recalls concern safety-related items, inconvenience needs to take a back seat.
At Urban Science, we understand – and deeply appreciate – the contributions nonprofits and charitable organizations make in the communities where our 900+ team members live and do business. From […]
- ABOUT US
- CAREERS
We only see things one way: clearly.
We are Automotive Business Scientists. We transform market challenges into innovation that leads to certainty. We are leaders because we find and examine possibilities through the clarity of a scientific lens.
We turn market chaos into discovery, action, and measured success.
We tackle the biggest challenges on a global scale and have served every major automaker. From the beginning, we’ve never found a problem that we thought was too big to tackle. We’re curious, creative, and dedicated to finding solutions that guide your decisions to the clearest path for success.
The hardest problems require the greatest people, so every one of our employees around the world is dedicated to providing certainty. They’re ready to bring insights and guidance to help you target better, sell more, gain more share, and increase revenue and profits. There’s no better way to make sure you’re making the right decisions.
Our vision
A world in which innovation is powered by science and inspired by the entrepreneurial spirit to invent a better future.
Our values define us.
We work in one of the most capital-intensive, complex business in the world. With so much at stake every day, our teams adhere to the highest standards of integrity and ethics in everything we do. Our company is filled with the brightest minds and the biggest hearts at every level. And we’re committed to infusing that knowledge and passion into everything we do for our clients.
Work as one.
Broad perspectives breed better outcomes. We respect and leverage our unique differences — across all disciplines and geographies — to produce success through transparency and collaboration.
Do great things.
We empower our people to achieve their goals, but it’s not all about work. We encourage everyone to seek out new challenges, enhance their lives, and do great things. At work. At home. And in the community.
Never settle.
We conduct ourselves with the utmost integrity every step of the way. That’s the promise we make to each other and to our clients. To become a trusted partner, we walk in our clients’ shoes to understand all aspects of their business and then deliver solutions that we’re proud of to guide them to success.
Invent the future.
We take on the unsolvable challenges. We do what others say can’t be done. We chart our own path to get where we want to go, treating each opportunity as a chance to invent our own destiny.
For over 40 years, we’ve seen the solution when others only saw the problem.
In 1977, Jim Anderson proved that the right man, with the right insight and the right computer, could change the world. What started with one man — who was determined to solve a mission-critical challenge for Cadillac — and one computer grew to over 850 employees in 20 offices across the world, including ChannelVantage, a strategic partner to GM. The inventions of computer dot mapping and modern network planning were proof that science could solve unsolvable problems. That led us to expand into all realms of the automotive business. Doing business in every corner of the world has opened new doors into new industries. They all have data. They all have problems. And they can all benefit from science-based solutions.
