Insight Lab

Discover insights, innovations and news from the auto industry’s leading consultancy and technology firm.

August 28th, 2023

Urban Scientist and lifelong volunteer receives service award from Detroit-area nonprofit

At Urban Science, our philanthropic and volunteerism initiatives are rooted in our collective commitment to build a global community that’s inclusive, ethical and inspiring. And each day, all around the […]

August 28th, 2023

Aftersales in the EV future: plan now to realize tomorrow’s potential

In a recent Harris Poll study commissioned by Urban Science, global auto buyers revealed how they view the future and their relationships to personal transportation…

August 21st, 2023

Energizing the future: Detroit office hosts Girls in Engineering Academy for STEM immersion day and mentorship from women Urban Scientists

August 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

August 7th, 2023

On all fronts, dealers are sharpening their focus on driving sales loyalty.

July 31st, 2023

When it comes to digital retail, China’s urban automotive shoppers are already ahead of the curve.

July 31st, 2023

Urban Science receives award for record-setting client satisfaction at 2023 Verint Engage Conference

July 27th, 2023

Urban Science Annual Index: how omnichannel retailing can be a “win-win” for OEMs and dealers

July 17th, 2023

Urban Science launches daily CPO lead-defection alerts, additional SalesAlert enhancements

June 19th, 2023

Urban Science Annual Index: dealer relevance declines in eyes of auto buyers

June 19th, 2023

Urban Science Annual Index: evolving the auto retail network to take advantage of the EV opportunity

Dealership Transformation Index™

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August 15th, 2023

Urban Science Annual Index: from maintenance to excellence – preparing fixed ops to thrive in the EV future

July 27th, 2023

Urban Science Annual Index: how omnichannel retailing can be a “win-win” for OEMs and dealers

June 19th, 2023

Urban Science Annual Index: dealer relevance declines in eyes of auto buyers

June 19th, 2023

Urban Science Annual Index: evolving the auto retail network to take advantage of the EV opportunity

Dealership Operations

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August 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

August 2nd, 2023

Turning today’s losses into tomorrow’s sales: infusing defection-based insights into your processes to sell more cars

July 17th, 2023

Urban Science launches daily CPO lead-defection alerts, additional SalesAlert enhancements

May 17th, 2023

A Secret Weapon For Efficient Dealership Sales Processes.

May 15th, 2023

From CRMs to CDPs: How to Achieve Wins Today While Laying the Critical Groundwork for Tomorrow

March 22nd, 2023

Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time data

March 9th, 2023

Competition for Sales Is Back — But Is Your Sales Staff Ready to Sell Again?

November 16th, 2022

In an Ever-Changing Marketplace, You Need Timely and Actionable Defection Data on Your Side.

November 3rd, 2022

Urban Science launches SalesAlert™, the only technology that notifies dealers when a customer buys a car at a same- or competitive-brand dealership.

Market Performance

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September 5th, 2023

The Agency Model is coming. Here’s how to track its financial implications.

August 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

June 21st, 2023

Network Sales Report | China: Examining China’s Volatile Network Development

February 21st, 2023

Urban Science: U.S. auto dealership count stable; throughput dips slightly while EV, non-retail sales rise

December 15th, 2022

Scientifically Optimize Your Current Footprint and Plan for the Future

November 16th, 2022

In an Ever-Changing Marketplace, You Need Timely and Actionable Defection Data on Your Side.

October 3rd, 2022

The Growing Dealership Dilemma: Get Big or Get Out

September 28th, 2022

Urban Science launches industry first solution to help dealer groups inform high-stakes M&A decisions with near-real-time industry sales data, scientific precision

September 1st, 2021

Even Though You’re Moving Nearly All Your Inventory, You Could Still Be Losing Customers. Here’s what to do about it.

Media Optimization

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August 24th, 2023

In the race to connect with EV shoppers, data is in the driver’s seat.

October 20th, 2022

Silverback + Urban Science: The Science Behind Achieving Better Advertising Results

September 26th, 2022

VDX.tv + Urban Science – Building Automotive Solutions Together

July 11th, 2022

Q&A: Preparing the Automotive Industry for a World Without Browser Cookies

June 8th, 2021

Ad Agency Tier10 Leverages Urban Science Data

March 30th, 2021

Consumers find value in online advertising – on their terms.

November 19th, 2020

Collaboration Corner: Urban Science & The Trade Desk

November 2nd, 2020

Urban Science and Autoflyte: Measuring marketing by sales

August 13th, 2020

Collaboration Corner: Urban Science & VDX.TV

EV Future

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August 24th, 2023

In the race to connect with EV shoppers, data is in the driver’s seat.

July 31st, 2023

When it comes to digital retail, China’s urban automotive shoppers are already ahead of the curve.

August 18th, 2022

U.S. auto dealership count remains stable; EV adoption surges in Florida, southeast in first half of 2022

April 25th, 2022

The EV Future: Prepare to meet growing demand while you still can.

September 21st, 2021

How to Cash In on the EV Trifecta: Interested Consumers, EV Education, and Alternative Retail Formats.

September 10th, 2021

The EV Path to the Electrified Future

August 21st, 2021

3 Key Considerations for OEMs and Dealers for Electric Vehicle Aftersales

June 29th, 2021

The Electric Vehicle Tipping Point

May 4th, 2021

Getting Ready for the Second Wave of Electrification

Network Planning

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July 31st, 2023

When it comes to digital retail, China’s urban automotive shoppers are already ahead of the curve.

June 21st, 2023

Network Sales Report | China: Examining China’s Volatile Network Development

June 29th, 2021

The Electric Vehicle Tipping Point

May 4th, 2021

Getting Ready for the Second Wave of Electrification

July 22nd, 2020

Creating a healthy network in a pandemic age

May 18th, 2020

Urban Science to Lead Automotive News Webinar focused on COVID-19

May 7th, 2020

Beyond the Crisis: Executing Tomorrow’s Strategy Starts Today

March 30th, 2020

Quick Wins with John Frith: the achilles heel of “I know”

March 4th, 2020

Views on alternative retail formats, vehicle subscription services: dealers exploring both, consumers skeptical on vehicle subscriptions

Dealership Service

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September 7th, 2023

Tapping into service data to boost performance across retailer aftersales networks

September 5th, 2023

Securing dealership futures: driving sales leads through service loyal customers

August 28th, 2023

Aftersales in the EV future: plan now to realize tomorrow’s potential

August 15th, 2023

Urban Science Annual Index: from maintenance to excellence – preparing fixed ops to thrive in the EV future

August 7th, 2023

On all fronts, dealers are sharpening their focus on driving sales loyalty.

March 22nd, 2023

Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time data

December 13th, 2022

Service Lanes: The Untapped Powerhouse for New-Vehicle Sales.

October 17th, 2022

ServiceView drives 39% increase in dealership RO volume, uptick in other key metrics

September 16th, 2022

Converting open Takata Airbag recalls into an opportunity for increased brand loyalty

Community

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September 19th, 2023

Urban Science Summer Internship Program 2023: saluting 36 interns and their many contributions globally

August 28th, 2023

Urban Scientist and lifelong volunteer receives service award from Detroit-area nonprofit

August 21st, 2023

Energizing the future: Detroit office hosts Girls in Engineering Academy for STEM immersion day and mentorship from women Urban Scientists

August 3rd, 2023

Frankfurt-based Urban Scientists take on the JP Morgan Corporate Challenge run

July 31st, 2023

Urban Science receives award for record-setting client satisfaction at 2023 Verint Engage Conference

July 17th, 2023

Inspiring success: former Urban Science intern’s multifaceted journey to a full-time role

June 27th, 2023

Urban Science welcomes 36 new paid interns as summer program continues to grow, create pathways to full-time careers

June 15th, 2023

Urban Science hosts Michigan State engineering students, wraps semester-long mentorship with capstone project

May 18th, 2023

Leading With Integrity: Urban Science Marketing Director’s Service With Girl Scouts of the USA

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