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Detect the money-making opportunities hidden in defections.

The industry’s fastest defection alerts are helping create more dynamic sales strategies. SalesAlert flags lost leads at the speed of conversion and notifies you the next day so you can focus your resources on pursuing in-market customers.

Receive next day alerts when a lead defects – so you can direct your energy and time to those still in-market.

EFFICIENCY
EFFICIENCY

Stop wasting time and money

Create a more efficient selling process by selling more using fewer salesperson hours.

EFFECTIVENESS
EFFECTIVENESS

Increase salesperson efficiency

Focus your sales teams’ efforts on leads that are still open and don’t waste time on out-of-market leads.

CONFIDENCE
CONFIDENCE

Create effective follow up processes

Sales people can focus follow up efforts on in-market leads, making them more confident in their ability to sell vehicles.

TRAINING
TRAINING

Improve training experience

Make training easier and better with near real-time feedback based on near real-time salesperson data.

MESSAGING
MESSAGING

Pivot messaging

Create more relevant customer interactions with the right messaging at the right point in their buying journey.

PROGRAM SUPPORT
PROGRAM SUPPORT

Ensuring program success

On hand dedicated dealer support to help with any questions and access difficulties.

SECURITY
SECURITY

Protect your data

State of the art security to protect PII at every step – adhered to CCPA and implementing ISO900 standards of data protection.

CONTACT US

Suppression’s Undeniable Value

We’ve partnered with best-in-class CRM providers – ensuring simple, pain-free activation.

Our dedicated success team is here to ensure your team is armed for success. Spend less time interacting with software and more time providing an exceptional sales experience through a tool that supports 95% of systems with specialized API integrations.

Defections: Delivered in near-real time.

Progressive dealers tap into seamless solutions.

“SalesAlert provides us with near real-time data to make an actionable decision and saves us time and money when our leads have closed elsewhere. This solution allows us to almost immediately train our sales staff. The greatest part is that it is delivered directly to our CRM and we can also view it in the AutoHook Portal! We can now focus on the leads that we know are still in market improving our effectiveness.”

“SalesAlert is valuable to us as we are saving time because we can now focus on the customers that we know are still in market! We update our leads twice a week using the SalesAlert reporting available in the AutoHook Portal, and we receive the alert in our CRM as well. Based on the information provided in reporting, we know that a customer purchased elsewhere whether it was same brand, same OEM, or competitive OEM and provide training when necessary.”

Knowing what your competitors sold yesterday informs your strategies today.

The Urban Science® DataHub™ is the power behind our solutions. It’s the only near real-time source of industry-wide sales* fueled directly from the automakers and not on modeled or delayed vehicle registrations. This exclusive data enables you to make informed business decisions based on yesterday’s insights, not last month’s or last quarter’s.

 

* Sales refers to vehicle unit sales and does not represent vehicle price or revenue.
COMPREHENSIVE COVERAGE

With access to over 97% of industry new vehicle sales in the U.S., our industry-exclusive data hub gives you the most complete picture of the automotive market.

NEAR REAL-TIME

Our OEM data is updated as frequently as daily, so you know what your competitors sold yesterday and how to get the advantage today.

HYPER-GRANULAR INSIGHTS

Urban Science statistics provide specifics into all transactions, including date of sale, ZIP code, make/model/trim, previous purchase, and selling dealer.

UNIVERSAL CONNECTIVITY

This powerful data can also be delivered to any platform, extending your ability to make near real-time decisions for their other investments.

DATA PROTECTION

Since data is our foundation, we ensure that it is protected, including strict adherence to consumer-level privacy regulations, as well as stringent partitioning of dealer and brand data.

Latest insights

September 1st,  2021 Article

Even Though You’re Moving Nearly All Your Inventory, You Could Still Be Losing Customers. Here’s what to do about it.

In today’s challenging retail automotive market — with low inventory due to chip shortages — and a strong trend of consumer demand for new vehicles, it’s easy for dealers to focus on what they don’t have […]

LEARN MORE
March 18th, 2021 Blog

The Unbreakable Value Of The In-Person Test Drive

If there has ever been any doubt regarding the relevance of the in-person test drive, we have confirmed loud and clear that it is here to stay.

LEARN MORE
March 1st, 2021 Infographic

2020 YEAR-END REVIEW: How Did AutoHook Impact The Industry In 2020?

During the worst economic downturn since the Great Depression, we helped 3,907 unique U.S. dealerships.

LEARN MORE
February 10th, 2021 Case Study

Findlay Kia Converts Lost Sales To Closed Sales With The 1-2 Punch Of TrafficView + AutoHook

In a down market, Findlay Kia needed an effective way to analyze their CRM data to expose inefficiencies in their sales process.

LEARN MORE
December 8th, 2020 Quick Look

AutoHook Quick Tip: Boost Performance Of Specific Models – New Or Used

Inventory may be hard to come by these days, but it can also be hard to get rid of. Depending on the unique intricacies of your market, we know there […]

LEARN MORE
November 9th, 2020 Blog

Dealer Survey Points to Three Ways to Combat Inventory Shortage Problems

Exploring recent survey data from the Urban Science® COVID-19 Dealer Survey This survey was conducted online within the U.S. by Urban Science to understand the impact of the pandemic on […]

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July 9th, 2020 Press Release

Urban Science and the Harris Poll: 61% of consumers agree that entire vehicle purchase process will change forever due to COVID-19

Urban Science and The Harris Poll released data and insights today from a June 2020 study of 1,505 consumers indicating that 61% of consumers agree that the entire vehicle purchase process will change forever due to COVID-19.

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June 18th, 2020 Blog

Automotive sales are down, but not gone – now is not the time to go quiet

The new normal. I’m sure you’ve heard that phrase a time or two recently, as people continue to adjust to the massive disruption caused by COVID-19. But what is the […]

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March 4th, 2020 Infographic

Urban Science Harris Poll

Dealer and consumer insights from the Urban Science Harris Poll Survey

LEARN MORE
November 11th, 2019 Infographic

Social Science Meets Urban Science

Dealer and consumer insights from the Urban Science Harris Poll Survey

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June 4th, 2018 Article

The Exponential Strength of Actual Dealership Data

We apply actual Dealer data to delivers accurate, actionable insights.

LEARN MORE

Let us help you cut through the chaos

Increase sales efficiency and improve your gross margin on every vehicle sold.

Improve salesperson confidence and only follow up with in-market leads.

Deliver relevant messages and maintain positive customer experiences.

AUTOHOOK®

Turn prospects into
shoppers and shoppers
into buyers.

EXPLORE

MARKETGROWTH™

Unlock any market
and every type of
investment opportunity.

EXPLORE

TRAFFICVIEW™

Winning starts with knowing
what you’re losing.

EXPLORE

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  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

INSIGHT LAB

FEATURED

Long Beach Urban Scientists mesh philanthropy, volunteerism to support foster kids through Together We Rise

This fall, Long Beach-based Urban Scientists doubled down on their commitment to #Community by coming together to assemble activity kits with Together We Rise, a non-profit that works to improve […]

In an Ever-Changing Marketplace, You Need Timely and Actionable Defection Data on Your Side.

There are a number of factors contributing to the roller coaster-like ride of the automotive marketplace. Macro-economic conditions are slowing demand and moderating prices at the same time as production and inventory levels are rebounding off their pandemic-related lows.

Urban Science New Jersey team fights hunger in its community

Earlier this fall, our Woodcliff Lake, New Jersey, team members came together to make a positive impact on their neighbors in need by volunteering with the Community Foodbank of New Jersey.