TrafficView

The complete story of your sales and defections.

TrafficView delivers first-ever insights into your dealers’ traffic by matching your dealers’ CRM data with industry-wide sales* data from the Urban Science® DataHub™. TrafficView empowers your dealers to make data-driven decisions by breaking down these findings by lead source, model, salesperson, and geography to help you pinpoint what is driving defections to your competitors.

*Sales refers to vehicle unit sales and does not represent vehicle price or revenue.

The 5 key challenges to finding clarity

We’ll show you how the same data that obscures your dealers’ problems can reveal the solutions. While it may seem like you can never truly identify what costs your dealers a lead, it is actually possible to uncover their weak spots and take action to improve performance.

LEAD SOURCES
LEAD SOURCES

Laser focus your marketing spend and effort on the sources that work

Improve your visibility into sales and defections by lead source to identify low opportunity sources and potential treatment issues.

FOLLOW-UP PROCESSES
FOLLOW-UP PROCESSES

Expose weaknesses in your lead follow-up process

Track your daily sales and show clearly when your competitors are conquering your sales efforts and causing defections.

SALESPERSON PERFORMANCE
SALESPERSON PERFORMANCE

Identify opportunities for improvement by salesperson

Illuminate the impact of mix and volume on performance as well as which salespeople are losing the most sales.

INVENTORY MIX
INVENTORY MIX

Inform the models and trims you’re stocking

Reveal the models and trims that your dealers’ leads bought from other dealers to identify potential mix issues.

GEOGRAPHIC OPPORTUNITY
GEOGRAPHIC OPPORTUNITY

Target your marketing efforts to acquire more traffic and buyers

Drive customers in instead of watching them drive by. You’ll see where there are “holes” in your primary market areas where you’re consistently losing sales to other dealers.

CONTACT US

Knowing what your competitors sold yesterday informs your strategies today.

The Urban Science® DataHub™ is the power behind our solutions. It’s the only near real-time source of industry-wide sales* fueled directly from the automakers and not on modeled or delayed vehicle registrations. This exclusive data enables you to make informed business decisions based on yesterday’s insights, not last month’s or last quarter’s.

 

Source: Urban Science® DataHub™ | New Sales and Urban Science® DataHub™ | Certified Pre-Owned Sales
*Sales refers to vehicle unit sales and does not represent vehicle price or revenue.
COMPREHENSIVE COVERAGE

With access to over 96% of all new vehicle sales and 99% of Certified Pre-Owned sales in the U.S., our industry-exclusive data hub gives you the most complete picture of the automotive market.

NEAR REAL-TIME

Our OEM data is updated as frequently as daily, making our solutions the only ones in the industry fueled by near real-time sales.

HYPER-GRANULAR INSIGHTS

Urban Science statistics provide specifics into all transactions, including date of sale, ZIP code, make/model/trim, previous purchase, and selling dealer.

UNIVERSAL CONNECTIVITY

This powerful data can also be delivered to any platform, extending dealers’ ability to make near real-time decisions for their other investments.

DATA PROTECTION

Since data is our foundation, we ensure that it is protected, including strict adherence to consumer-level privacy regulations, as well as stringent partitioning of dealer and brand data.

Delete defections. Grab sales. Real dealers tell you how we help.

JIM HENNE

General Manager of Performance Toyota
and Performance Volvo

Progressive dealers tap into seamless solutions.

“I find a lot of value in the data in TrafficView as we can see the defections and get an idea where these customers are going. Also, the 90 Days to Sale shows us the consumer journey. From day 7 until the end and we can see when defections are taking place and use this with our marketing efforts.”

“Traffic View allows us to quickly find potential blind spots at a glance.  It maximizes time spent in reviewing the data, organizes and creates helpful filters seamlessly to allow coaching opportunities. I typically forward the screen shots from the monthly traffic view to our team so they can see the scoreboard and know that the management team is routinely looking for growth opportunities and focused on the team members that need help.”

Latest insights

August 18th,  2025

Brian Pasch shares key findings from Urban Science’s 2025 research with The Harris Poll

This article was authored by Brian Pasch and originally published on LinkedIn. It highlights research from the 2025 Urban Science Harris Poll study exploring how tariffs, affordability concerns and evolving EV sentiment are shaping consumer behavior in the automotive space.

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August 14th, 2025

Urban Science adds electric vehicle charging station analysis to MarketView to enrich automaker EV sales and network planning, customer convenience

DETROIT, August 14, 2025 — Urban Science today announced the addition of electric vehicle (EV) charging station analysis to its MarketView solution — a leading automotive sales analysis offering. The […]

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August 13th, 2025

Urban Science: U.S. Throughput Trended Downward, EV Sales Continued To Rise, During First Half Of 2025

Urban Science® today announced its 2025 Mid-Year Automotive Franchise Activity Report (FAR), which revealed an overall decline in franchise…

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August 11th, 2025

Amid affordability concerns, knowing your audience makes all the difference

Against a backdrop of rising interest rates, automotive tariffs and general economic uncertainty, affordability has become an increasingly important factor in automotive retail…

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August 8th, 2025

Auto buyers are feeling the affordability pressure. What does that mean for dealers?

New vehicle affordability took a hit in April, with the average monthly car payment reaching $753, its highest peak since December…

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July 28th, 2025

The importance of strategic flexibility in dealer business planning

Any dealer who has had to revise a business plan mid-year can tell you one thing: nothing will eat into your profit margins faster than guesswork. A spike in demand, […]

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July 21st, 2025

New TrafficView features deliver deeper defection insights and group-level performance clarity

Urban Science today announced four new enhancements to its TrafficView® solution, an unparalleled tool that integrates daily industry sales data with a dealer’s CRM lead data to provide defection (lost […]

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July 15th, 2025

Q2 EV Retail Sales Report

This Q2 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2025 sales insights through June 30th, 2025…

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July 1st, 2025

Urban Science donates $10,500 to employee-nominated local nonprofits through annual Community Giving program

At Urban Science, we believe in (and witness) our collective ability to #DoGreatThings each day – at home, at work and in the communities where we live and serve. Urban […]

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July 1st, 2025

Three ways defection data can enhance your dealership’s sales effectiveness

In today’s climate of economic uncertainty and omnichannel shopping, staying aligned with your customers’ needs is key.

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Let us help you break through.
Get in touch today!

MEDIAPERFORMANCE™

Make every marketing
dollar work harder.

EXPLORE

LEADMANAGEMENT™

Leads are the lifeblood
of your sales and
marketing strategy.

EXPLORE

AUTOHOOK®

Help your dealers turn
prospects into shoppers
and shoppers into buyers.

EXPLORE
Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

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