FinancialView

Completely understand the real story of your numbers.

FinancialView is the only solution that has access to the most important, detailed, and actionable data to help get the most out of your network and dealership operations. Benchmarking against relevant composite groups, we quantify service/parts financials to provide a clear picture of performance and opportunities. It’s comprehensive coverage from the manufacturer level down to the dealer level to maximize profitability, grow the overall network health, and drive efficiency and competitiveness.

Find and treat real issues, not symptoms.

NETWORK HEALTH
NETWORK HEALTH

Monitor the health of your dealer network

Track KPIs geographically, visualize complex financial data, and highlight focus areas to improve profitability.

SERVICE AND PARTS EXPERIENCE
SERVICE AND PARTS EXPERIENCE

Know how you measure up

Create a picture of service/parts operations, and track your resource levels to align with the opportunity.

GROWTH AND SUSTAINABILITY
GROWTH AND SUSTAINABILITY

Grow today and tomorrow

Understand how service performance helps to grow and sustain financial performance. We empower a balance between short-term growth and long-term sustainability.

QUANTIFY OPPORTUNITY
QUANTIFY OPPORTUNITY

Validate improvement and know where to focus

We take into account overall network health, which translates into realistic recommendations and monitors impact.

Measure Return on Actions
Measure Return on Actions

Understand the full picture

Measure how the actions taken through ServiceView are paying off in financial performance.

CONTACT US

Streamlined access to the most important data

FinancialView makes important aftersales data easy to manage and use. It’s intuitive, streamlined, and customizable. You can take in a quick overview and have the capacity to go as deep as you like whenever needed.

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Modern interface

In a Service department’s fast-paced environment, time is limited. Convenient, near real-time data ensures impactful efficiency and informed decision-making​.

  • Intuitive, scientifically driven data analysis software validates Service department efficiency and profitability growth
  • Mobile responsiveness provides immediate access to key metrics for decision-making​ in the palm of your hand
  • Modern, intuitive interface for easy data visualization, and dashboard customization

 

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Self-service analysis

Sometimes you want to dig in and manage your own data explorations.

  • FinancialView empowers self-service data analysis and custom reporting through an API integration with Tableau
  • This industry-leading, business intelligence tool allows for interactive visual exploration of data and dashboarding capabilities for almost any data source, with appropriate firewalls for protection
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Dealer-focused experience

Empower dealers to dive deeper into their data to drive profit, improvements, and efficiency.

  • Nowhere else can dealers understand how they measure against their peers
  • Highlights KPIs critical to dealers for running their business
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Latest insights

June 9th,  2025

Unlocking Brand Loyalty Through Key Repair Order Data

A leading luxury automotive brand sought to enhance customer loyalty by leveraging service repair order data…

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June 9th, 2025

Leveraging Service-to-Sales Analysis to Pinpoint Loyalty Improvement Opportunities

A leading luxury automotive brand was considering developing a brand loyalty program but needed concrete data to understand how many of its service customers returned to purchase a new vehicle…

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June 2nd, 2025

DriveCentric Announces Bi-Directional Integration with Urban Science to Enhance Lead Management for Automotive Dealerships with Daily Defection Data 

DriveCentric, a leading provider of modern CRM solutions for automotive dealerships, has partnered with Urban Science, a global automotive consultancy and technology firm, to introduce a new bi-directional integration. This […]

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May 30th, 2025

Improving dealer outcomes with defection insights

What is defection data? Unfortunately, not every lead converts to a sale – and in many cases, dealers have no visibility into where their leads go when they convert at […]

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May 30th, 2025

Urban Science talks April auto sales and EVs on CBT News

What’s next for auto sales, EV adoption and shifting consumer trends? Tom Kondrat, Urban Science’s global lead of advanced analytics, recently appeared on CBT News to break down the data […]

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May 27th, 2025

Four Key Trends Shaping the Aftersales Landscape in 2025

America’s roads are busier than they have been in years. Traffic volumes finally returned to pre-pandemic levels in the first quarter of 2025. Meanwhile, drivers are hanging onto their vehicles […]

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May 19th, 2025

Empowering Automotive Industry Performance with Business Planning

Margins are under pressure. Regulatory uncertainty is making it harder to maintain pricing strategies and protect profitability. Electric vehicle (EV) adoption is accelerating — but not evenly — and trends […]

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May 12th, 2025

Fullpath Elevates Customer Data Platform (CDP) with Urban Science Defection Data Integration

News release originally published by Fullpath DETROIT, Mich., April 24, 2025 /PRNewswire/ — Fullpath, automotive’s leading Customer Data Platform (CDP), is thrilled to announce its latest integration with Urban Science, a leading […]

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April 28th, 2025

The Intelligence Behind Next-Level Experiences: Applying Defection Insights to Transform the Customer Experience

The automotive industry is evolving, and customer Urban Science as a Solution expectations are higher than ever…

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April 28th, 2025

From ad personalization vs. privacy to ad personalization with privacy

Google has abandoned its plan to phase out third-party cookies for Chrome, and the company indicated its approach moving forward is user choice…

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April 28th, 2025

Path to personalized impact in automotive programmatic media: Discovering insights through industry sales

The landscape of automotive advertising is evolving rapidly, driven by today’s digital-savvy consumers…

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Let us help you break through.
Get in touch today!

SERVICEVIEW™

The fastest, most
accurate way to diagnose
your service opportunities.

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AUTOHOOK®

Private offers. And the
proof they’re working.

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

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