Since the day we started, we’ve been a force for change. We started with a problem to solve. We scrutinized it, developed a theory, tested it and applied the solution. And we have the same approach today, we listen to our clients’ needs and find a solution. We’re curious, objective, empirical and determined. Through this spirit, we invented The Power of 4™ formula to bring scientific discipline to the business world. It’s how we are Guiding Business Through Science.
Are you driven to find hidden solutions? To uncover an infinitesimal but impactful piece of data? Can you look beyond the random to find the pattern? Then your kind of mind has a home with us.
At Urban Science, we need curious minds who can apply steady, cool curiosity to the business world. Our scientific approach has revolutionized industries since 1977, and we’re looking for those who can help that continue.
The best results come from a complete partnership. We work side-by-side with our clients to solve their most critical challenges. By believing that our client’s success is our own, they’ve come to trust us to help them make decisions at the highest levels of business. Our strong industry knowledge and new perspectives help us drive their success like never before. By doing this, we’ve earned the trust of major corporations and every major OEM around the globe.
One of the largest dealer groups in North America was seeking ways to increase sales and profitability performance, and find efficiencies across their dealers. They had an incredible amount of data and technology, and wanted to know how to make the most of it.
We combined manufacturer and dealer data sources to find objective truths, and implemented a scientific methodology to determine which Key Performance Drivers were truly keys to improving performance. This revealed the actions required to improve sales and profit performance, enabling the dealers to progress toward the “win-win” zone. We then worked alongside dealers to deploy action plans proven to reach these performance levels.
The founder of the company, Jim was and is the original “Urban Scientist.” A university professor at the time, he solved an unsolvable problem for Cadillac and at the same time invented scientific dealer network planning. His belief in science and his “can-do” attitude have driven Urban Science forward for 39 years. And his personal passion for “Science Enhancing Life” has led to his commitment to improving lives throughout the community and beyond.
Since 2012, Rod has overseen our Practice Teams and offices around the globe. In his nearly thirty year career, he’s been all over the world helping manufacturing companies apply industrial engineering concepts to the world of sales and marketing. Successful in both startup environments and global companies, Rod has the right experience to help us invent our future.
In a company full of scientists, Laura is the financial guru. She has the ability to implement strategic plans that achieve both short- and long-term revenue and profit goals. Adept in accounting, strategic planning, system and process development, and financial forecasting, her cross-functional skill set has been honed by serving in key leadership roles across a unique combination of automotive suppliers. At Urban Science, she’s successfully improved timelines and visibility of financial performance. In addition, she’s restructured our finance operation to provide a much deeper analysis of our company’s balance sheet. She’s a true team player that understands cause and effect of investment decisions across a complex global organization.
Known for her industry insight, Elizabeth balances driving new technical capabilities with business value in her leadership role at Urban Science. Behind every result we promise is Elizabeth’s relentless drive. She keeps our Information Technology Department as the force behind our can do attitude. Nimble thinking and a lively mind has let her succeed when tackling large scale, complex problems that are the core of our business.
Rebecca isn’t a bureaucrat, she’s an influencer. Her career has been accentuated by an innate ability to make HR an organization that enables the company’s success and growth, not a rules and regulation department. It’s her personal mission to remove roadblocks that inhibit employees’ personal growth and professional achievement. She is an expert in creating environments that inspire the best in people, resulting in enhanced organizational performance.
Randall is like a planet. People, clients and countries are always in his orbit. He has nearly unequaled experience opening doors and cultivating relationships in order to connect people. As a seasoned pro, Randall has lived in and been immersed in the culture of the UK, France, Germany, Australia and Thailand and across countries where he has lead and established global strategies, covering every region around the world. At Urban Science, he established a major cultural milestone and a powerful management tool. The Global Account Management architecture ensures efficiency of client experience and best practices across the globe. He introduced Net Promoter Score as a discipline in order to maintain the highest level of client satisfaction. His depth of experience in a variety of categories makes him an invaluable guiding force for our organization and our clients.
Fresh out of school in 1985, Tom called Urban Science for an interview. Jim Anderson answered that call. Literally. Since then, he’s only grown in responsibility and respect. His impact on the industry has been impressive – he’s testified in court as an expert witness. He introduced analytics into the parts and service world. And he’s brought consumer engagement solutions to every major client in the Asia-Pacific region.
Taking what was a name and promise to a client, Chris created a thriving company out of ChannelVantage from thin air. She has 26 years dedicated to Urban Science, and she’s considered a confidant of the highest order. Christine is proud of her ability to develop long-term relationships that constantly deliver ground-breaking solutions that create long-term benefits for our clients.
As a triathlete, Paco is a person who loves to challenge himself. That same passion for challenge follows him in his career as an Urban Scientist. Throughout his career, Paco has found out that the way to grow is to take on problems that you’re not sure you can handle. Having managed projects in 35 different countries, he validated his theory of growing through challenges. Beyond serving his clients, Paco is proud of his reputation as a leader who helps to mentor and nurture his colleagues as they grow into leadership roles.
A man who loves challenges. Before becoming Managing Director of the Urban Science UK office, Paul successfully established our solutions in the Russian Automotive sector. Prior to that, he held leadership positions on assignments with Skoda and Saab. Extremely detail-oriented, Paul never stops searching through the data to find truth. It’s this passion that feeds his desire to help clients do the things they can’t do themselves. Positive and pragmatic, enthusiastic and engaged, Paul constantly pushes himself to bring something new and unique to our clients.
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Adrian is our resident nature lover. Outside the office, he seeks its calming presence. Inside it, he is immersed in the dynamic world of the global automotive business. He meets with clients, digs into their challenges and guides them to the solutions that drive their business toward success. A transplant from Mexico City, Adrian has found a home here in Australia. His 12 years with Urban Science have provided him with rewarding opportunities to deliver innovations for some of largest companies in the world.
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By nature, Alex distills the complex notions down to their essence. As an account manager, he has the unique ability to work through and reduce a problem or idea into a thought that’s accessible to clients. Highly analytical and thoroughly dedicated, he’s able to build trusting relationships with the clients he supports. Throughout his 13 year career with Urban Science, he has consistently designed, built and delivered solutions that exceed expectations for the most demanding of clients. Even though he’s far from his original home in the UK, he’s built a rewarding new life here in Melbourne.
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Relentless. Friendly. A good listener. Those are just a few of the ways to describe Mark. As an account manager, Mark brings attention to detail, a scientific approach and incredibly high standards to everything he does. He knows that to truly add value to his clients business, he needs to go beyond consulting. Every recommendation he makes is embedded with data, analysis and the scientific process. Which means he’s a perfect fit for the culture and clients of Urban Science.
Managing Director
Detroit - World Headquarters
Managing Director, ChannelVantage
Detroit - World Headquarters
Managing Director
Atlanta
Managing Director
Long Beach
Managing Director
Nashville
Managing Director
New Jersey
Managing Director
Washington D.C.
Managing Director
Mexico City
As an engineer and a scientist, Eric has a holistic perspective of the entire automotive universe. He’s been an industrial engineer, an automotive engineer, a marketer, and a market planner, so he’s able to synthesize a host of inputs as part of his scientific approach. When working with clients, he’s able to understand all the brands, all the dealers and all the players in the market, as well as the industry. Then, he uses a science and superior ingenuity to discover solutions and make recommendations. Outgoing and genial, his passion for the automotive business and the people in the automotive business, make him one of most well-liked and well-respected leaders.
Managing Director
São Paulo
Managing Director
Reading
A man who loves challenges. Before becoming Managing Director of the Urban Science UK office, Paul successfully established our solutions in the Russian Automotive sector. Prior to that, he held leadership positions on assignments with Skoda and Saab. Extremely detail-oriented, Paul never stops searching through the data to find truth. It’s this passion that feeds his desire to help clients do the things they can’t do themselves. Positive and pragmatic, enthusiastic and engaged, Paul constantly pushes himself to bring something new and unique to our clients.
Managing Director
Frankfurt
Managing Director
Munich
Managing Director
Madrid
Managing Director
Rome
Before he starts thinking out of the box, Alessandro listens intently to his clients. By really hearing a client’s needs, he’s more able to completely understand and challenge them. Then he brings tailored, innovative solutions to drive results and meet business objectives. An advocate for continuous improvement in his personal and professional life, Alessandro has successfully guided his clients in tackling ambitious challenges and overcome obstacles. For him, going out of his comfort zone is his comfort zone.
Managing Director
Paris
If you asked Stéphane what makes him an Urban Scientist, he’d tell you it’s his determination. He never gives up and always does his best to overcome obstacles to reach his target. More than being focused on “customer service,” he’s customer-centric; he tries to imagine himself in his client’s shoes in order to help solve their problems. Besides delivering for his customers, he also prides himself on recruiting, training, and growing other Urban Scientists to make the team stronger. He’s enthusiasm and accessibility makes him one of our most dependable leaders.
Managing Director
Moscow
Multi-lingual. Multi-talented. That’s Pablo. A car guy from Spain, he’s currently working to grow the business of our Russian and Indian clients at the same time. Although he’s often traveling often, he’s passionate about maintaining strong client relationships. He loves building successful teams rather than pursuing individual accolades, and he never hesitates to take on challenges out of his comfort zone. For a man that’s always on the move, he always has time for the important things in both his personal and professional life.
Managing Director
Melbourne
Dave believes that with a positive attitude and the right team, science can be applied to solve the most challenging client problems. An astute thinker, Dave has more than doubled our partnerships in Australia. Passionate about the entire automotive business, he has built his career consulting with retail operations in several different markets and continents. Possessing a deep knowledge of how automotive manufacturers operate, he’s able to leverage technology and process to drive achievement of retail network goals.
Managing Director
Tokyo
Hiromu has over 38 years in the automotive industry. When working with clients to provide solutions, he explains the challenges to their business that lie ahead and how Urban Science can help overcome them. His strength lies in being able to provide strategic consulting that allows clients to make and implement timely decisions. Throughout his career, he has taken a macro-approach to the industry by learning the entire product life cycle, starting with an understanding of the stage of research and design and following through to development, purchasing, production, sales, redesign, used car, scrappage and recycling. Beyond that, his knowledge of industry trends, regulations and emerging technologies helps him understand the industry from the top-down and bottom-up.
Managing Director
Shanghai
To Alex, being an urban scientist is almost like being a mind reader. With a deep body of knowledge, he understands a client’s business and business challenges like few others. Extremely passionate about the automotive industry, he tempers it with a data-driven, process-oriented approach to solving problems. Using this method, he’s led our office in China to new levels of success by keep the focus on the clients. His proven sales record and diverse skill help him lead by example. Diligent, persistent and entrepreneurial, Alex is committed to helping clients solve their mission critical challenges.
Managing Director
Beijing
To Alex, being an urban scientist is almost like being a mind reader. With a deep body of knowledge, he understands a client’s business and business challenges like few others. Extremely passionate about the automotive industry, he tempers it with a data-driven, process-oriented approach to solving problems. Using this method, he’s led our office in China to new levels of success by keep the focus on the clients. His proven sales record and diverse skill help him lead by example. Diligent, persistent and entrepreneurial, Alex is committed to helping clients solve their mission critical challenges.
Managing Director
Delhi
Multi-lingual. Multi-talented. That’s Pablo. A car guy from Spain, he’s currently working to grow the business of our Russian and Indian clients at the same time. Although he’s often traveling often, he’s passionate about maintaining strong client relationships. He loves building successful teams rather than pursuing individual accolades, and he never hesitates to take on challenges out of his comfort zone. For a man that’s always on the move, he always has time for the important things in both his personal and professional life.
