Urban Science

Dealership Service

Master market trends that boost service retention, reduce defections, and foster long-term brand loyalty for revenue growth in dealerships and across networks.

September 7th,  2023

Tapping into service data to boost performance across retailer aftersales networks

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September 5th,  2023

Securing dealership futures: driving sales leads through service loyal customers

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August 28th,  2023

Aftersales in the EV future: plan now to realize tomorrow’s potential

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August 15th,  2023

Urban Science Annual Index: from maintenance to excellence – preparing fixed ops to thrive in the EV future

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August 7th,  2023

On all fronts, dealers are sharpening their focus on driving sales loyalty.

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March 22nd,  2023 Press Release

Urban Science launches industry first service-to-sales conversion analysis, empowering automakers to better measure, drive sales across service-loyal customers with near-real time data

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December 13th,  2022 Article

Service Lanes: The Untapped Powerhouse for New-Vehicle Sales.

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October 17th,  2022 Case Study

ServiceView drives 39% increase in dealership RO volume, uptick in other key metrics

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September 16th,  2022 Case Study

Converting open Takata Airbag recalls into an opportunity for increased brand loyalty

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June 21st,  2022 Case Study

Powering thriving dealerships with dealership service

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August 21st,  2021 Blog

3 Key Considerations for OEMs and Dealers for Electric Vehicle Aftersales

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April 16th,  2021 Article

Aftersales After COVID-19: A One-Year Snapshot

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July 30th,  2020 Article

Aftersales after COVID-19: What you should consider

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Featured Insights

August 28th, 2023

Urban Scientist and lifelong volunteer receives service award from Detroit-area nonprofit

At Urban Science, our philanthropic and volunteerism initiatives are rooted in our collective commitment to build a global community that’s inclusive, ethical and inspiring. And each day, all around the […]

August 21st, 2023

Energizing the future: Detroit office hosts Girls in Engineering Academy for STEM immersion day and mentorship from women Urban Scientists

August 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

August 7th, 2023

On all fronts, dealers are sharpening their focus on driving sales loyalty.

July 31st, 2023

When it comes to digital retail, China’s urban automotive shoppers are already ahead of the curve.

July 31st, 2023

Urban Science receives award for record-setting client satisfaction at 2023 Verint Engage Conference

July 27th, 2023

Urban Science Annual Index: how omnichannel retailing can be a “win-win” for OEMs and dealers

July 17th, 2023

Urban Science launches daily CPO lead-defection alerts, additional SalesAlert enhancements

June 19th, 2023

Urban Science Annual Index: dealer relevance declines in eyes of auto buyers

June 19th, 2023

Urban Science Annual Index: evolving the auto retail network to take advantage of the EV opportunity

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.