AfterSales Performance

Turn customer loyalty from a random occurrence to a repeating pattern.

配件和服务部门是经销商的主要利润来源,也是客户忠诚度的主要推动力——从而带来更多汽车销售和更高的经销商绩效水平。武装您的经销商以抓住机会并成为服务保留和长期忠诚度的主要推动力至关重要。

如果他们不来接受服务,
我们会找出原因。

我们发掘提高服务保留率、减少流失和提高长期品牌忠诚度的机会,最终使经销商更具竞争力并推动整个网络的收入增长。

发现机会

识别并分析关键服务指标,以真实反映您的售后网络的绩效,并使您的经销商在其地区赢得更多机会。

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赋权行动

为您的经销商提供洞察力和工具来识别具有高潜力的潜在客户,并集中他们的营销力量来为他们的服务渠道带来机会。

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监控影响

跟踪您的服务绩效的影响,以更深入地监控服务吸收率和真实劳动力成本等因素。

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服务VIEW™

诊断您的服务机会的最快、最准确的方法。

在服务部门这个快节奏的世界里,时间就是金钱。作为首屈一指的科学售后解决方案,ServiceView 提供对最重要数据的简化访问,以确保有效的效率、竞争力和机会性决策。

探索
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汽车®

私人优惠。以及它们有效的证据。

经过科学证明,AutoHook 激励活动可以通过多渠道、高度针对性的私人优惠吸引合格客户到经销商的服务专线。

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金融的VIEW™

衡量一下你赚了多少钱或者亏了多少钱。

了解服务和零件部门对整个售后网络的成功所做的贡献。FinancialView 跟踪您的服务绩效的影响,以更深入地监控服务吸收率和实际劳动力成本等因素。

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每天都证明我们愿景的清晰度。

从大品牌到小众汽车,优赛思深受经销商的信赖,能够帮助他们发掘最确定的成功机会。

来自我们客户的声音

“真正倾听我们的需求并利用数据来提出建议和解决问题。”

OEM售后主管, 北美

“很棒的团队!高效又可靠。”

OEM售后负责人, 北美

“优赛思团队凭借高度技术性的商业专长展现了对汽车行业的精通。”

OEM售后负责人, 欧洲

最新见解

4 月 28th,  2025

The Intelligence Behind Next-Level Experiences: Applying Defection Insights to Transform the Customer Experience

The automotive industry is evolving, and customer Urban Science as a Solution expectations are higher than ever…

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From ad personalization vs. privacy to ad personalization with privacy

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Path to personalized impact in automotive programmatic media: Discovering insights through industry sales

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Reach In-Market Shoppers: Dave Karasick on Auto Collabs Podcast

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4 月 10th, 2025

Q1 EV Retail Sales Report

This Q1 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2025 sales insights through March 31st, 2025…

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4 月 2nd, 2025

Urban Science launches new online business planning tool to enhance automaker-dealer alignment and efficiency

New offering creates high-level business plans in minutes, empowers OEMs and dealers to more responsively plan against – and for – transformational market dynamics   Urban Science today announced the […]

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3 月 3rd, 2025

Urban Scientists raise $4,600 for LA wildfire relief through company gift-matching campaign

We’re pleased to announce our recent gift-matching campaign raised $4,600 to support wildfire relief efforts in the greater Los Angeles area. Thanks to the generous support of Urban Science employees […]

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2 月 13th, 2025

Urban Science: U.S. automotive dealership count increased in 2024; new post-pandemic throughput high expected in 2025

DETROIT, February 13, 2025 – Urban Science® today announced its 2024 year-end Automotive Franchise Activity Report (FAR), which reveals continued stability across the U.S. automotive retail network last year. As […]

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1 月 15th, 2025

Q4 EV Retail Sales Report

This Q4 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through January 2, 2025…

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1 月 9th, 2025

Unlocking a 16% Drop in Dealer Defections

Discover how one dealership tackled high defection rates and revenue loss by rethinking their approach to lead management.

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1 月 2nd, 2025

Urban Science employee gift-matching program awards $6,000 to aid Hurricane Milton and Helene relief efforts

In response to the devastating damage caused by Hurricanes Milton and Helene, Urban Science recently launched a corporate gift-matching program to support ongoing relief efforts and give Urban Scientists an […]

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    主动网络管理可以更有效地将当今的消费者与汽车连接起来。

  • SALESPERFORMANCE

    发现真正影响日常绩效以增加市场份额的因素。

  • AFTERSALESPERFORMANCE

    让顾客回头以提高服务保留率并建立长期忠诚度。

  • 营销PERFORMANCE

    科学的精准度让每一分营销费用都发挥更大的作用。

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