AfterSales Performance

将客户忠诚度从随机事件转变为重复模式。

配件和服务部门是经销商的主要利润来源,也是客户忠诚度的主要推动力——从而带来更多汽车销售和更高的经销商绩效水平。武装您的经销商以抓住机会并成为服务保留和长期忠诚度的主要推动力至关重要。

如果他们不来接受服务,
我们会找出原因。

我们发掘提高服务保留率、减少流失和提高长期品牌忠诚度的机会,最终使经销商更具竞争力并推动整个网络的收入增长。

发现机会

识别并分析关键服务指标,以真实反映您的售后网络的绩效,并使您的经销商在其地区赢得更多机会。

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赋权行动

为您的经销商提供洞察力和工具来识别具有高潜力的潜在客户,并集中他们的营销力量来为他们的服务渠道带来机会。

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监控影响

跟踪您的服务绩效的影响,以更深入地监控服务吸收率和真实劳动力成本等因素。

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SERVICEVIEW™

诊断您的服务机会的最快、最准确的方法。

在服务部门这个快节奏的世界里,时间就是金钱。作为首屈一指的科学售后解决方案,ServiceView 提供对最重要数据的简化访问,以确保有效的效率、竞争力和机会性决策。

探索
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AUTOHOOK®

私人优惠。以及它们有效的证据。

经过科学证明,AutoHook 激励活动可以通过多渠道、高度针对性的私人优惠吸引合格客户到经销商的服务专线。

探索
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FINANCIALVIEW™

衡量一下你赚了多少钱或者亏了多少钱。

了解服务和零件部门对整个售后网络的成功所做的贡献。FinancialView 跟踪您的服务绩效的影响,以更深入地监控服务吸收率和实际劳动力成本等因素。

探索
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每天都证明我们愿景的清晰度。

从大品牌到小众汽车,优赛思深受经销商的信赖,能够帮助他们发掘最确定的成功机会。

来自我们客户的声音

“真正倾听我们的需求并利用数据来提出建议和解决问题。”

OEM售后主管, 北美

“很棒的团队!高效又可靠。”

OEM售后负责人, 北美

“优赛思团队凭借高度技术性的商业专长展现了对汽车行业的精通。”

OEM售后负责人, 欧洲

最新见解

10 月 272025年

Magnifying CTV Magic with Offline Vehicle Sales

When VDX.tv leveraged Urban Science’s SalesMatch™ solution, they were able to tie ad exposures to real-world vehicle sales.

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10 月 21st, 2025

Urban Science To Relocate Global Headquarters To One Campus Martius

The company will continue its legacy of serving global automotive leaders in the heart of downtown Detroit, transitioning to its new space in Spring 2026. DETROIT, Oct. 21, 2025—Urban Science®, […]

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10 月 20th, 2025

The Hidden Leaks: Where Dealers Lose Buyers Before the Sale

With customer loyalty growing increasingly fragile, understanding the “why” behind defections in near real time – and adapting quickly and efficiently – is key to sustainable growth.

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10 月 14th, 2025

第三季度电动汽车零售销售报告

This Q3 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2025 sales insights through September 30th, 2025…

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10 月 10th, 2025

Amplifying Impact through Simplification in Automotive Advertising

For those working across the automotive media spectrum, it can feel like advertising is becoming more complex by the day.

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10 月 9th, 2025

Urban Science Discusses Why EV Demand Won’t Collapse Despite End of Federal Tax Credits

Following the expiration of federal tax credits on September 30, Tom Kondrat, Global Lead, Advanced Analytics at Urban Science, had a conversation with Wards Auto to explore why, despite the elimination of these tax credits, EV demand isn’t expected to collapse.

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10 月 3rd, 2025

Urban Science Outlines What’s Next For the EV Market Following The Removal of Federal Tax Credits

Q3 saw a notable surge in U.S. EV sales, as auto buyers capitalized on the recently expired federal tax credit on September 30. But now that the incentive is gone, what lies ahead for the U.S. EV market?

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9 月 30th, 2025

Building What’s Next for the Future of Detroit

In a recent conversation with Crain’s Detroit Business, Jim had the chance to reflect on Urban Science’s early days, as well as the organization’s dedication to creating long-term opportunities for the next generation of professionals.

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9 月 29th, 2025

8M+ Leads Reveal When Close Rates Actually Peak

By Day 4, most sales teams shift focus to new leads – not because buyers disappear, but because the process demands it.

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9 月 26th, 2025

The New Proving Ground for EV Sales Growth and Brand Loyalty? The Charging Station

In the electric vehicle (EV) ecosystem, public charging represents one of the most consistent points of contact between consumers and automakers.

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9 月 26th, 2025

As European EV Sales Soar, Automakers Must Prioritize Service Network Optimization to Protect Margins

Service has consistently played a pivotal role in driving revenue and profitability at healthy automotive retail outlets across Europe and for leading automakers around the world.

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    主动网络管理可以更有效地将当今的消费者与汽车连接起来。

  • SALESPERFORMANCE

    发现真正影响日常绩效以增加市场份额的因素。

  • AFTERSALESPERFORMANCE

    让顾客回头以提高服务保留率并建立长期忠诚度。

  • 营销PERFORMANCE

    科学的精准度让每一分营销费用都发挥更大的作用。

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