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7月1st, 2025

Urban Science donates $10,500 to employee-nominated local nonprofits through annual Community Giving program

At Urban Science, we believe in (and witness) our collective ability to #DoGreatThings each day – at home, at work and in the communities where we live and serve. Urban […]

Three ways defection data can enhance your dealership’s sales effectiveness

In today’s climate of economic uncertainty and omnichannel shopping, staying aligned with your customers’ needs is key.

How to Turn Your Service Drive into a Smart Revenue Engine

The service department is no longer just a place for oil changes and repairs — it has untapped revenue potential and a strategic touchpoint for long-term customer engagement…

Leveraging Defection Data to Maximize Marketing & Sales Performance

Our DMSC 25 keynote proved just how critical defection data has become.

How Past Performance Predicts Future Behavior

The future of personalization may be rooted in the past — if you know where to look.

Unlocking Brand Loyalty Through Key Repair Order Data

A leading luxury automotive brand sought to enhance customer loyalty by leveraging service repair order data…

Leveraging Service-to-Sales Analysis to Pinpoint Loyalty Improvement Opportunities

A leading luxury automotive brand was considering developing a brand loyalty program but needed concrete data to understand how many of its service customers returned to purchase a new vehicle…

DriveCentric Announces Bi-Directional Integration with Urban Science to Enhance Lead Management for Automotive Dealerships with Daily Defection Data

DriveCentric, a leading provider of modern CRM solutions for automotive dealerships, has partnered with Urban Science, a global automotive consultancy and technology firm, to introduce a new bi-directional integration. This […]

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