-
解决方案
MANUFACTURER
NETWORKPERFORMANCE主动网络管理可以更有效地将当今的消费者与汽车连接起来。
SALESPERFORMANCE发现真正影响日常绩效以增加市场份额的因素。
AFTERSALESPERFORMANCE让顾客回头以提高服务保留率并建立长期忠诚度。
营销PERFORMANCE科学的精准度让每一分营销费用都发挥更大的作用。
- RESOURCES
- 新闻
- 关于我们
- 职业
- 活动
主动网络管理可以更有效地将当今的消费者与汽车连接起来。
SALESPERFORMANCE发现真正影响日常绩效以增加市场份额的因素。
AFTERSALESPERFORMANCE让顾客回头以提高服务保留率并建立长期忠诚度。
营销PERFORMANCE科学的精准度让每一分营销费用都发挥更大的作用。
Table of Contents
The following notice describes personal information that is collected and used and the purposes it is used for, parties who your personal information is shared with, how long such personal information is retained for and legal grounds for processing your personal information.
Urban Science operates the proprietary application for the manufacturer (“Manufacturer”) who authorized you to use this application (“Application”). The Manufacturer is the data controller for personal information contained in the Application and processed in relation to the use of the Application. Being a data controller means that the Manufacturer is responsible for deciding that this information is collected and how it is used and for what purposes. Contact the Manufacturer for details. If you need assistance with contacting the Manufacturer, you may contact Urban Science at privacy@urbanscience.com.
Urban Science processes such personal information as a data processor on the Manufacturer’s behalf. The latter processes and uses such information for and within the scope of the performance and monitoring of the dealership agreement (1) to which you are a party; or (2) to which the entity on whose behalf you are acting is a party; or (3) for which you have been authorized by the Manufacturer. A reference to “Urban Science”, “we” or “us” within this data protection notice is a reference to
depending on the Urban Science company being the contract partner of the license agreement, which you or the company for whom you act has entered into.
Access to the Application requires you to login. As part of the login setup process, Urban Science, collects the following personal information about you: user ID, password, first/last name, as well as business email address, and phone number (“Login information”) which it has obtained from the Manufacturer. This Login information is used to allow you to login/access the Application, or to allow Urban Science to communicate with you to resolve technical issues, or to respond to requests, complaints, or comments you may provide. The processing of this information is necessary for the performance of the license agreement for the Application to which you or the entity on whose behalf you are acting is party or for which you have been authorized to use the Application (Art. 6 (1) lit. b, f GPDR). A failure to provide such information does prevent you from using the Application.
This information is used only by Urban Science group companies and by data center colocation service providers engaged by us in accordance with applicable data protection law, and is not used for any other purposes. Urban Science utilizes a global IT Operations team to support IT services for both clients and internal Urban Science systems. IT Operations Team members are located around the globe in order to provide 24 x 7 support. IT Operations access is only granted as appropriate to provide technical support and execute system maintenance. The global IT Operations team includes personnel employed with the following Urban Science group companies located outside the European Union, which have entered into EU Standard Contractual Clauses agreements (Commission Decision (EU) 2021/914) for the protection of personal data.
Urban Science stores and protects login information in its authentication system to provide seamless access to the Application. Login information will be stored until the license agreement with you or the entity on whose behalf you are acting or for which you have been authorized ends, unless we have the legal right to retain such login information, including in relation to the defense of any potential, ongoing or anticipated legal claims regarding this license. Urban Science may analyze your usage of the Application, such as the time and date of access, pages accessed, and time spent in the Application. We may provide the results of such analysis to the Manufacturer. Urban Science may also share your email address with the Manufacturer to manage access rights and other business purposes. The legal basis for such processing is Art. 6 (1) lit. f of the GDPR (legitimate interest in administrating and optimizing the use of the application).
The Application may contain information about yourself or about the entity on whose behalf you are acting or for which you have been authorized by the respective Manufacturer to use the Application by virtue of your or this entity’s qualification as dealer of this Manufacturer. This information has been collected and entered by us, by the Manufacturer or by yourself. This information includes: first/last name, as well as business address, city, postal code, county, country, phone, and/or email. It may contain further personal information to the extent that the following information relates to an individual person: information concerning dealer region, market, contract type, sales zone, dealer group, locality and locality code as well as UHC Code and UHC name. This information is used to provide analysis and reporting to the Manufacturer within the Application – for example, a dealer sales report sorted by sales person. This information is not disclosed by Urban Science outside of the Urban Science corporate structure, or used by Urban Science for any other purposes other than those specifically provided by the Application. The use of such information by the Manufacturer is subject to your or the entity’s for whom you are acting agreements with the Manufacturer. Following the expiration of this license agreement, we will delete all personal information held about you or the entity for whom you are acting within the Application unless we have the legal right to retain such information, including in relation to the defense of any potential, ongoing or anticipated legal claims regarding this license.
In order to make visiting our Application attractive and to enable the use of certain functions, we use so-called cookies in some areas. Cookies are files that are stored on your hard disk or in the cache of your Internet browser when you visit our Application.
Cookies are used by us to store session-relevant information within the Application. These cookies expire at the end of the session (so-called transient cookies) and are not stored permanently. Other cookies remain on your computer beyond the respective session and enable us to recognize your computer on your next visit (so-called persistent cookies). Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the type of cookie.
As part of the login process we store certain login information in session cookies (user language settings, style settings, session management, security tokens, and anti-forgery tokens). Insofar as the processing of information on your end device is necessary to enable the use of the Application and you access the Application from an EU country, the storage is carried out on the basis of the corresponding national implementation regulation for Art. 5 para. 3 of the ePrivacy Directive (2002 /58/EC, amended by 2009/136/EC). Any further processing of information on your end device and any further processing of the data obtained in this way is based on your consent.
If you have any questions in relation to our use of your personal information, please contact the Manufacturer. You may contact us using the details set out below and we will forward your request to the Manufacturer. In accordance with the applicable data protection laws (i.e. if the data protection law of a European Union member state is applicable to the processing of your personal information), you may have the right to require as the case may be:
If you have provided your consent that we process your personal information you have the right to revoke your consent at any time.
Your exercise of these data subject rights is subject to certain conditions and exemptions in accordance with applicable data protection law. The addressee for exercising such rights is the Manufacturer.
If you would like to update personal login information, if you would like to withdraw your cookie consent or if you need help in order to contact your Manufacturer, please contact us as at privacy@urbanscience.com.
If you are not satisfied with our use of your personal information or our response to you, you can complain to the contact listed above, and/or in case the data protection law of a European Union member state is applicable to the processing of your personal information and you believe that the processing of personal data relating to you infringes the EU General Data Protection Regulation to the competent data protection supervisory authority in the European Union member state of your habitual residence, your place of work or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
We reserve the right to modify or amend this Privacy Policy. Each time you use the Application, you should check the effective date of this Privacy Policy and review any changes made since the last time you accessed the Application.
Last Updated / Effective Date: May 1, 2025
This Notice to Residents of Certain U.S. States (“Notice”) describes the types of information about you (“personal information” 或者 “personal data”) that Urban Science Applications, Inc., including our service providers or other third parties acting on our behalf, (“Urban Science,” “we,” “us,” 或者 “our”) collects when you use this application (“Application”), how that personal information is used, the types of third parties to whom we disclose that personal information, and how long we retain such personal information.
We welcome questions and comments about this Notice. If you have questions or comments about our privacy policies or practices after reading this Notice, please contact us at privacy@urbanscience.com或邮寄至:
城市科学应用有限公司
400 文艺复兴中心
2900 套房
底特律,密歇根州 48243
Attn: Privacy Notice Issues
Urban Science may collect the following categories of personal information when you use this Application:
优赛思可能会从以下类别的来源收集上述个人信息:
Urban Science will limit its collection of personal information to what is adequate, relevant, and reasonably necessary to serve the purposes described in this Notice.
Urban Science collects the personal information described above for a variety of business purposes. Urban Science may use the personal information to:
Urban Science will not use personal information unless reasonably necessary for and compatible with the purposes described in this Notice unless Urban Science has your consent. To the extent that Urban Science sells or shares (for cross-context behavioral advertising) your personal information, Urban Science will provide you with a right to opt-out of such sales or sharing.
Except as described in this Notice, Urban Science does not disclose personal information about you with any parties outside of Urban Science.
We may disclose personal information to service providers that perform functions on our behalf in order to provide this Application. We may disclose personal information to our business partners regarding this Application and to other third parties with your consent.
In addition, Urban Science may disclose your personal information:
Urban Science’s services are not designed for or directed at children under the age of 16 years of age. It is Urban Science’s policy not to knowingly collect or maintain information about individuals under age 16. If we learn that we have collected personal information from an individual under 13 years of age without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age, please contact us at privacy@urbanscience.com.
We have no actual knowledge that we have sold or shared any personal information of individuals under 16 years of age.
We follow generally accepted security practices and procedures to protect the personal information about you from unauthorized access, use, and disclosure, and we require that our authorized service providers implement and maintain such security practices and procedures as well. Personal information is subject to reasonable administrative, technical, and physical measures to protect the confidentiality, integrity, and security of the personal information and to reduce reasonably foreseeable risks of harm to you. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to this Application may be read or intercepted by others. If you have any questions about the security of personal information collected by Urban Science, please contact us at: privacy@urbanscience.com or at the address shown at the beginning of this Notice.
We will retain personal information about you for as long as it is necessary: (a) to carry out the purpose(s) for which such information was collected, (b) to comply with applicable laws, contracts, or other rules or regulations, (c) provide this Application, (d) resolve disputes, (e) establish legal defenses, (f) conduct audits, (g) pursue legitimate business purposes, (h) enforce our agreements, or (i) in accordance with our routine information storage policies and practices. Any retention will take into account the nature and purpose of the collection or use of the personal information. For example, Urban Science will retain for at least five years any data protection assessments conducted relating to the processing of your personal information.
If Urban Science deidentifies your personal information, we publicly commit to retain and use the deidentified personal information without attempting to reidentify the deidentified personal information.
This section describes the privacy rights that consumers, who are residents of certain states (“Consumers”) may have about their personal information, which is determined by applicable state law and may vary based on the Consumer’s state of residency. For information on how Consumers may contact Urban Science to exercise these rights, please see the section below entitled, “How to Submit a Request.”
知情权
A Consumer may have the right to request that a business disclose what personal information it collects, uses, discloses or sells/shares. Specifically, a Consumer may be able to request that a business that collects personal information about the Consumer disclose to the Consumer the following:
请求删除的权利
A Consumer may have the right to request that a business delete personal information, including sensitive personal information, about the Consumer. This may include personal information you have provided to Urban Science, personal information Urban Science obtained from another source, or personal information about you derived by Urban Science. If it is necessary for Urban Science to maintain the personal information, including sensitive personal information, for certain purposes, Urban Science is not required to comply with your deletion request. If we determine that we will not delete your personal information when you request us to do so, we will inform you and tell you why we are not deleting it.
选择不出售或共享个人信息的权利
A Consumer may have the right to direct a business that sells or shares (for cross-context behavioral advertising) personal information about the Consumer to third parties not to sell or share the Consumer’s personal information for such purposes. Urban Science does not sell or share Consumers’ sensitive personal information. Urban Science may sell or share Consumers’ personal information to its customers for such customers’ internal business purposes. To exercise your right to opt-out, please submit a Request Form.
更正权
A Consumer may have the right to correct inaccurate personal information that a business maintains about the Consumer. When correcting inaccuracies, Urban Science will take into account the nature of the personal information and the purpose for processing the personal information.
限制权利
A Consumer may have the right to direct a business to limit use and disclosure of sensitive personal information. Urban Science does not use or disclose sensitive personal information except as permitted under applicable law.
Right to Opt-Out of Targeted Advertising and Profiling
A Consumer may have the right to opt out of the processing of personal information by Urban Science for the purposes of targeted advertising and profiling. With regards to profiling, such right is limited to such profiling that is done in furtherance of decisions that produce legal effects or effects of similar significance. Such opt out may be available to you through an opt-out preference signal. Urban Science will process requests sent via opt-out preference signals in accordance with applicable law.
If a Consumer’s personal information is used to profile in furtherance of decisions that produce legal effects or similarly significant effects, a Consumer may have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and if feasible, to be informed of what actions the Consumer might have taken to secure a different decision and the actions the Consumer might take to secure a different decision in the future. A Consumer may have the right to review the personal information used in the profiling, and if based on inaccurate personal information, the Consumer may have the right to have the personal information corrected and the profiling decision reevaluated based on the corrected personal information.
Right to Revoke Consent
A Consumer may have the right to revoke consent a Consumer has previously given to Urban Science for processing personal information. If Urban Science makes material changes to this Privacy Policy, a Consumer may have the right to withdraw consent to any further materially different collection, processing, or transfer of previously collected personal information under the updated Privacy Policy.
禁止歧视或报复
A Consumer may have the right not to be discriminated or retaliated against because the Consumer exercised any of the Consumer’s rights under applicable state laws. Urban Science does not discriminate or retaliate against any Consumer for exercising any rights under applicable state laws.
Urban Science will not process personal information on the basis of a Consumer’s or a class of Consumers’ actual or perceived race, color, ethnicity, religion, national origin, sex, gender, gender identity, sexual orientation, familial status, lawful source of income, or disability in a manner that unlawfully discriminates against the Consumer or class of Consumers with respect to the offering or provision of: housing, employment, credit, or education; or the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation.
如何提交请求
To exercise the rights described above, you must submit a verifiable Consumer request to us by contacting Urban Science though one of the following methods:
You may submit a request as frequently as you would like, but we may not be required to respond to requests to provide personal information to you more than twice in any 12-month period. Any copy of personal information provided will be in a portable and, to the extent technically feasible, readily usable format that will allow you to transmit the personal information to another person. Urban Science may charge a reasonable fee to cover the administrative costs of complying with multiple requests in a 12-month period.
To submit a verifiable Consumer request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors. In certain circumstances, we may also require you to provide a written declaration that you are who you say you are. We will match the information that you provided against our internal business records to verify your request.
You may also designate an authorized agent to make sure requests on your behalf by submitting a written permission form establishing that the agent is authorized to act on your behalf (e.g., a signed power of attorney). We may require that the agent verify the agent’s own identity. A parent or legal guardian may exercise these rights on behalf of a child for whom the requestor has legal responsibility.
如果我们无法验证您的身份或提出请求的权限,我们将无法满足您的请求。如果我们无法验证您的身份或权限,我们将通知您。我们只会使用可验证的消费者请求中提供的个人信息来验证请求者的身份或提出请求的权限。
Appeals
You may have the right to appeal our decision or response to your request. To exercise your right to appeal, you can submit an appeal request by contacting us using the same method used to submit your original request, as described above, or by utilizing additional options for appeal that we may provide in our response.
This Notice to Residents of Brazil (“Notice”) describes the types of information about you (“personal information” 或者 “personal data”) that Urban Science Applications, Inc., including our service providers or other third parties acting on our behalf, (“Urban Science,” “we,” “us,” 或者 “our”) collects when you use this application (“Application”), how that personal information is used, the types of third parties to whom we disclose that personal information, and how long we retain such personal information.
We welcome questions and comments about this Notice. If you have questions or comments about our privacy policies or practices after reading this Notice, please contact us at privacy@urbanscience.com或邮寄至:
Urban Science LATAM/Brasil Consultoria em Technologia e Analises Ltda, Rua Pequetita, 215 – Conjunto 131 Vila Olimpia, CEP 04552-060 – Sao Paulo Brazil.
Urban Science operates the proprietary application for the manufacturer (“Manufacturer”) who authorized you to use this application (“Application”). The Manufacturer is the data controller for personal information contained in the Application and processed in relation to the use of the Application. Being a data controller means that the Manufacturer is responsible for deciding that this information is collected and how it is used and for what purposes. Contact the Manufacturer for details. If you need assistance with contacting the Manufacturer, you may contact Urban Science at privacy@urbanscience.com.
Urban Science processes such personal information as a data processor on the Manufacturer’s behalf. The latter processes and uses such information for and within the scope of the performance and monitoring of the dealership agreement (1) to which you are a party; or (2) to which the entity on whose behalf you are acting is a party; or (3) for which you have been authorized by the Manufacturer.
Urban Science may collect the following categories of personal information when you use this Application:
优赛思可能会从以下类别的来源收集上述个人信息:
Urban Science will limit its collection of personal information to what is adequate, relevant, and reasonably necessary to serve the purposes described in this Notice.
Urban Science collects the personal information described above for a variety of business purposes. Urban Science may use the personal information to:
Urban Science will not use personal information unless reasonably necessary for and compatible with the purposes described in this Notice unless Urban Science has your consent.
In order to make visiting our Application attractive and to enable the use of certain functions, we use so-called cookies in some areas. Cookies are files that are stored on your hard disk or in the cache of your Internet browser when you visit our Application.
Cookies are used by us to store session-relevant information within the Application. These cookies expire at the end of the session (so-called transient cookies) and are not stored permanently. Other cookies remain on your computer beyond the respective session and enable us to recognize your computer on your next visit (so-called persistent cookies). Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the type of cookie.
As part of the login process, we store certain login information in session cookies (user language settings, style settings, session management, security tokens, and anti-forgery tokens).
You may have the option of setting your browser to disable or remove cookies. In most cases, if you disable cookies, you are still able to use the Application. Please note, however, that by disabling cookies, your ability to use some areas of the Application may be limited.
Except as described in this Notice, Urban Science does not disclose personal information about you with any parties outside of Urban Science.
We may disclose personal information to service providers that perform functions on our behalf in order to provide this Application. We may disclose personal information to our business partners regarding this Application and to other third parties with your consent.
In addition, Urban Science may disclose your personal information:
Urban Science’s services are not designed for or directed at children under the age of 12 years of age. It is Urban Science’s policy not to knowingly collect or maintain information about individuals under age 12. If we learn that we have collected personal information from an individual under 12 years of age without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 12 years of age, please contact us at privacy@urbanscience.com.
We follow generally accepted security practices and procedures to protect the personal information about you from unauthorized access, use, and disclosure, and we require that our authorized service providers implement and maintain such security practices and procedures as well. Personal information is subject to reasonable administrative, technical, and physical measures to protect the confidentiality, integrity, and security of the personal information and to reduce reasonably foreseeable risks of harm to you. Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to this Application may be read or intercepted by others. If you have any questions about the security of personal information collected by Urban Science, please contact us at: privacy@urbanscience.com or at the address shown at the beginning of this Notice.
We will retain personal information about you for as long as it is necessary: (a) to carry out the purpose(s) for which such information was collected, (b) to comply with applicable laws, contracts, or other rules or regulations, (c) provide this Application, (d) resolve disputes, (e) establish legal defenses, (f) conduct audits, (g) pursue legitimate business purposes, (h) enforce our agreements, or (i) in accordance with our routine information storage policies and practices. Any retention will take into account the nature and purpose of the collection or use of the personal information. For example, Urban Science will retain for at least five years any data protection assessments conducted relating to the processing of your personal information.
If Urban Science deidentifies your personal information, we publicly commit to retain and use the deidentified personal information without attempting to reidentify the deidentified personal information.
According to article 18 of LGPD, you have, amongst other, the following rights:
Urban Science’s DPO is Reynaldo Boemer Junior. If you would like to update personal login information, if you would like to withdraw your cookie consent or if you need help in order to contact your Manufacturer, please contact us as at privacy@urbanscience.com.
为了行使上述权利,您必须通过以下方式之一联系优赛思,向我们提交可验证的请求:
To submit a verifiable request, you will be asked to provide certain information to help us verify your identity. The information we ask you to provide to initiate a request may differ depending upon the type of request, the type, sensitivity, and value of the personal information that is the subject of the request, and the risk of harm to you that may occur as a result of unauthorized access or deletion, among other factors. In certain circumstances, we may also require you to provide a written declaration that you are who you say you are. We will match the information that you provide against our internal business records to verify your request.
You may also designate an authorized agent to make such requests on your behalf by submitting a written permission form establishing that the agent is authorized to act on your behalf (e.g., a signed power of attorney). We may require that the agent verify the agent’s own identity. A parent or legal guardian may exercise these rights on behalf of a child for whom the requestor has legal responsibility.
如果我们无法验证您的身份或提出请求的权限,我们将无法满足您的请求。如果我们无法验证您的身份或权限,我们将通知您。我们只会使用可验证的消费者请求中提供的个人信息来验证请求者的身份或提出请求的权限。
The information collected is used only by Urban Science group companies and by data center colocation service providers engaged by us in accordance with applicable data protection law, and is not used for any other purposes.
Urban Science utilizes a global IT Operations Team to support IT services for both clients and internal Urban Science systems. IT Operations Team members are located around the globe in order to provide 24 x 7 support. IT Operations access is only granted as appropriate to provide technical support and execute system maintenance. The global IT Operations team includes personnel employed with the Urban Science group companies.
In this sense, Urban Science may transfer some of your Personal Data for to provide you with information in accordance with your consent, as well as to other companies within the Urban Science Group and service providers located abroad, including cloud service providers or software infrastructure, in United States, Mexico, Australia and European Union.
We are committed to ensuring that the transfer of Personal Data abroad complies with the provisions of the LGPD. Therefore, Urban Science may transfer your Personal Data using data transmission through virtual access. This transfer will occur for the duration of the processing purpose of the respective personal data involved, in accordance with this Notice.
Also, we are dedicated to safeguarding your personal data in the context of international data transfers. To this end, we adhere to stringent data transmission protocols through virtual access and utilize advanced security measures such as private connections and multi-factor authentication. We require that our service providers implement data protection protocols of a similar standard.
Urban Science reserves the right to modify or amend this Notice at any time and for any reason. When we modify the Notice, we will post on this Site a notice that it has been modified, and we will provide any other notice as required by applicable law. Modifications will be effective on the date that appears on the modified Notice. Each time you use this Application, you should check the last updated / effective date of this Notice and review any changes made since the last time you visited the Application.
贯穿整个媒体生态系统的科学创新。
主动网络管理可以更有效地将当今的消费者与汽车连接起来。
发现真正影响日常绩效以增加市场份额的因素。
让顾客回头以提高服务保留率并建立长期忠诚度。
科学的精准度让每一分营销费用都发挥更大的作用。
发掘并激活经销商的销售机会。