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最新见解

7月1st,  2025

Urban Science donates $10,500 to employee-nominated local nonprofits through annual Community Giving program

At Urban Science, we believe in (and witness) our collective ability to #DoGreatThings each day – at home, at work and in the communities where we live and serve. Urban […]

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7 月 1st, 2025

Three ways defection data can enhance your dealership’s sales effectiveness

In today’s climate of economic uncertainty and omnichannel shopping, staying aligned with your customers’ needs is key.

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6 月 27th, 2025

How to Turn Your Service Drive into a Smart Revenue Engine

The service department is no longer just a place for oil changes and repairs — it has untapped revenue potential and a strategic touchpoint for long-term customer engagement…

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6 月 16th, 2025

Leveraging Defection Data to Maximize Marketing & Sales Performance 

Our DMSC 25 keynote proved just how critical defection data has become.

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6 月 16th, 2025

How Past Performance Predicts Future Behavior

The future of personalization may be rooted in the past — if you know where to look.

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6 月 9th, 2025

Unlocking Brand Loyalty Through Key Repair Order Data

A leading luxury automotive brand sought to enhance customer loyalty by leveraging service repair order data…

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6 月 9th, 2025

Leveraging Service-to-Sales Analysis to Pinpoint Loyalty Improvement Opportunities

A leading luxury automotive brand was considering developing a brand loyalty program but needed concrete data to understand how many of its service customers returned to purchase a new vehicle…

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6 月 2nd, 2025

DriveCentric Announces Bi-Directional Integration with Urban Science to Enhance Lead Management for Automotive Dealerships with Daily Defection Data 

DriveCentric, a leading provider of modern CRM solutions for automotive dealerships, has partnered with Urban Science, a global automotive consultancy and technology firm, to introduce a new bi-directional integration. This […]

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5 月 30th, 2025

Improving dealer outcomes with defection insights

What is defection data? Unfortunately, not every lead converts to a sale – and in many cases, dealers have no visibility into where their leads go when they convert at […]

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5 月 30th, 2025

Urban Science talks April auto sales and EVs on CBT News

What’s next for auto sales, EV adoption and shifting consumer trends? Tom Kondrat, Urban Science’s global lead of advanced analytics, recently appeared on CBT News to break down the data […]

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5 月 27th, 2025

Four Key Trends Shaping the Aftersales Landscape in 2025

America’s roads are busier than they have been in years. Traffic volumes finally returned to pre-pandemic levels in the first quarter of 2025. Meanwhile, drivers are hanging onto their vehicles […]

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    让顾客回头以提高服务保留率并建立长期忠诚度。

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