4 月 28th, 2025

The Intelligence Behind Next-Level Experiences: Applying Defection Insights to Transform the Customer Experience

April 24th, 2025

The Intelligence Behind Next-Level Experiences

Applying Defection Insights to Transform the Customer Experience

Case study first page screenshot

Learn how Urban Science helped the Cable Dahmer Automotive Group gain visibility into why customers were defecting- and take action. With data-driven strategies, they implemented targeted follow-ups and operational improvements that led to measurable growth.

The results exceeded expectations. Year over Year Performance improvement showed increases in the following areas:

  • 35% close rate
  • 28% bought from dealer
  • 21% market share
  • 8% sales effectiveness

Download the full case study to see how defection insights can help you can optimize performance and grow sales!

阅读案例研究

Let us help you break through. Get in touch today!

联系我们

Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    主动网络管理可以更有效地将当今的消费者与汽车连接起来。

  • SALESPERFORMANCE

    发现真正影响日常绩效以增加市场份额的因素。

  • AFTERSALESPERFORMANCE

    让顾客回头以提高服务保留率并建立长期忠诚度。

  • 营销PERFORMANCE

    科学的精准度让每一分营销费用都发挥更大的作用。

ZH

该页面是自动翻译的。