{"id":7379,"date":"2025-11-18T09:27:37","date_gmt":"2025-11-18T14:27:37","guid":{"rendered":"https:\/\/www.urbanscience.com\/resources\/\/"},"modified":"2025-11-18T09:39:16","modified_gmt":"2025-11-18T14:39:16","slug":"turning-lost-sales-into-growth-opportunities","status":"publish","type":"post","link":"https:\/\/www.urbanscience.com\/zh\/resources\/turning-lost-sales-into-growth-opportunities\/","title":{"rendered":"Turning Lost Sales into Growth Opportunities"},"content":{"rendered":"<h1 class=\"title-black\">Turning Lost Sales into Growth Opportunities:<\/h1>\n<h2 class=\"title-black\">Kristine Lentz on Auto Collabs Podcast<\/h2>\n<p><a href=\"https:\/\/player.vimeo.com\/video\/1135961396\"><img decoding=\"async\" src=\"https:\/\/www.urbanscience.com\/wp-content\/uploads\/2025\/11\/Growth-Opportunities-Podcast.jpg\" alt=\"Podcast thumbnail\" \/><\/a><\/p>\n<p>Tune in and listen to Client Satisfaction Manager, Kristine Lentz, share her thoughts on customer defection. She candidly discusses how dealers can mix ego with evidence, and what to do about it.<\/p>\n<p><a href=\"https:\/\/www.urbanscience.com\/zh\/dealer\/#cv-solutions\" rel=\"noopener\">\u70b9\u51fb\u8fd9\u91cc<\/a> if you\u2019re interested in learning more about transforming your data into actionable insights.<\/p>\n<h5><a href=\"https:\/\/player.vimeo.com\/video\/1135961396\">\u7acb\u5373\u6536\u542c<\/a><\/h5>\n<p><script>\n        if (typeof hbspt !== \"undefined\" && typeof hbspt.forms !== \"undefined\" && typeof hbspt.forms.create === \"function\") {\n            hbspt.forms.create({\n                portalId: \"46378511\",\n                formId: \"f9992a0b-f0d8-495f-9e17-033ed9e3d1f9\",\n        region: \"na1\"\n            });\n        }\n    <\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Turning Lost Sales into Growth Opportunities: Kristine Lentz on Auto Collabs Podcast Tune in and listen to Client Satisfaction Manager, Kristine Lentz, share her thoughts on customer defection. She candidly [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7379","post","type-post","status-publish","format-standard","hentry","solution-dealership-performance","resource-type-webinars","resource-topic-dealership-operations","focus-area-dealer"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Turning Lost Sales into Growth Opportunities - Urban Science<\/title>\r\n<meta name=\"description\" content=\"Tune in and listen to Client Satisfaction Manager, Kristine Lentz, share her thoughts on customer defection.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.urbanscience.com\/zh\/resources\/turning-lost-sales-into-growth-opportunities\/\" \/>\r\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Turning Lost Sales into Growth Opportunities - 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