In the News

Urban Science Business Management Expands in UK & Europe

March 14, 2013

We are very happy to say that our Business Management (BM) footprint continues to expand rapidly in the UK, Europe and beyond.

Urban Science New Car Buyer Study: Customer Treatment has Substantial Impact on Brand Loyalty in UK

December 18, 2012

A survey conducted by global automotive retail consulting firm Urban Science reinforces the principle that in-store customer service has a large impact on loyalty to a particular brand and the likelihood customers will return to a particular dealership to purchase another vehicle. The survey of 6,200 German and UK new vehicle buyers, representing seven top vehicle brands, was conducted to determine the top reasons consumers remain loyal to a dealer and vehicle brand.

Urban Science Expands, Moves UK Office to Reading

April 18, 2012

Global automotive retail consulting firm Urban Science announced the relocation of its U.K. office from Chertsey to Reading to provide clients with a central, more easily accessible location in “The Blade,” a state-of-the-art, 14-floor building that offers improved amenities and a workspace more conducive to collaborative, team-based solutions development.

Urban Science UK Study Identifies Future Look of Dealerships

June 7, 2011

CHERTSEY, UK – Global automotive retail consulting firm, Urban Science, today announced new findings from a retail study of automotive dealerships in the United Kingdom. The research indicates that manufacturers and dealers should consider rethinking their future retail strategies to better serve their customers and improve sales performance.

Respond to All Internet Leads? Well, Yes…

Steve Finlay | Ward's Dealer Business | March 11, 2011

Here's a problem which many auto dealerships face: slews of internet leads, fewer workers to field them.

That's because online leads are up but staff levels down, after dealer downsizing during recent hard times.

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