Efficiency and effectiveness are key for new Mitsubishi dealer business management system

Mitsubishi Motors North America, Inc. (MMNA) is launching a new business management system that will help the automaker improve the profitability of its retail network. The new Mitsubishi Online Dealer Business Reporting solution will leverage Urban Science’s Dealer Business Intelligence™ platform that provides users one convenient web-based interface to submit data, review insightful analyses of significant KPIs, download reports, forecast budgets and run ad hoc queries.

“This system will provide MMNA with the tools required for our dealers and field personnel to make critical business decisions and focus on tactics that will truly improve their financial performance and give them a competitive edge,” said Alex Larkin, Manager, National Franchise Development, MMNA. Urban Science’s business management software is very easy to use and their experienced consultants will help us improve our business.”

Urban Science consultants will work with MMNA to provide in-depth training, ensure data quality and provide ongoing analysis. The 100 percent web-based offering provides a user-friendly graphic interface, displays information based on the user’s role and requires no local software which minimizes cost of set up and upgrades.

Features include:

• Dashboard of significant KPIs by department using trend graphs and composites comparisons
• Web-based portal for simple data submission, including immediate error-check and feedback mechanism
• Budget forecasting tool that tracks performance via KPI dashboards
• Report download command center
• Flexibility to conduct ad hoc analysis on financial key performance indicators

“This advanced system will provide MMNA insight into dealer financial performance across the network,” said John Frith, vice president of retail channel solutions for Urban Science. “It also enables the MMNA dealers and field team to identify opportunities to improve profit.”